I’ve been using Gmail for a while – I love it and enjoy its overall user experience.  What I’ve noticed over sometime now is the continuous erosion of white space as the amount of new features increases.  This is a classic dilemma of any product. Interface planning takes place with a known set of  ‘launch features’. Some “better planning” companies actually think one or two features ahead, but that’s pretty much as far as it goes.  It’s what happens during the real life product cycle that I find interesting. It’s easy to be “classy and minimalistic” when you begin, but what do you end up looking like down the road? (more…)

Gil Rosen
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